Hi, I’m Iggy, a chatbot or virtual assistant. I provide 24/7 support for your general questions related to technology at BC and EagleApps, the Boston College Student Information System. Below are some tips to get you started.
Use question format and ask one question at a time.
Keep it simple. I use keywords to find your answer.
Don’t submit personal information. I provide general answers.
I’m not a real person, but I can help you get to one. Just type, “Contact department.”
Take advantage of my links and suggestions. If I can’t answer your specific question, I’ll provide helpful resources or contact information.
I speak multiple languages, including English, Chinese (Simplified), Spanish, and Vietnamese. Click on the globe icon at the top of my window and let’s talk!
You can clear our conversation or download a transcript of it. Click on the three dots next to the globe icon at the top of my window.
I work with ITS and Student Services to help with BC technology and EagleApps. If your question is about another area of the University, check out bc.edu/contact.
Ever to Excel! I’m learning all the time. If I can’t answer your question, I’ll work with my friends back at the office and assist you better next time.
