School Counselors and College Counseling During the COVID-19 Pandemic

School Counselors and College Counseling During the COVID-19 Pandemic

Project Summary

The onset of COVID-19 brought myriad challenges to educational systems and the students they serve. Our study set out to explore specifically how the pandemic influenced students’ college-going processes. Using the conceptual model of student college choice by Perna (2006) and the school counseling equity framework by Savitz-Romer and Nicola (2021), we examined students' college-going processes through the perspectives of school counselors, who are professionals uniquely positioned to speak to students' college-planning behaviors and the institutional changes that directly affect students. Findings suggest that students’ college-going and planning were directly compromised by challenges from the pandemic and indirectly by changes in their college access support landscape.

Measurement & Metrics

The project incorporated a sequential explanatory mixed methods design that combined rich quantitative and qualitative data to ascertain how the emergence of COVID-19 impacted the school counseling profession. Project components included a national survey with over 1,000 counselor participants administered during the early days of the COVID-19 outbreak in spring 2020 (Phase 1). We then conducted six follow-up focus groups with survey participants in winter 2021 (Phase 2), and 10 interviews with a subset of high school counselors who had both completed the initial survey in summer 2021 and participated in a focus group (Phase 3). The focus groups and interviews enabled us to provide more nuanced information about counselors’ experiences. As a result, the present analysis draws on data from the high school counselor focus groups and interviews.

Key Findings

  1. This work illustrates how the rise of COVID-19, a chrono-level factor, influenced salient micro- and exosystem actors that effect the work of counselors, and impact the college choice process for students as part of a student’s school and community context.
  2. Due to the changing demands on their time and the logistical obstacles to connecting with students, counselors struggled to provide the types of college counseling support that research suggests are so important to students’ success in the college planning process.
  3. Counselors’ observations of different student application and matriculation behaviors illustrates how the pandemic has altered students’ college aspirations. 
  4. Counselors observed that participating in college counseling and other school activities only in a virtual format had a negative impact on the engagement and well-being of their students, leaving counselors with concerns about how students would manage the social, emotional, and academic challenges of the transition to the college environment. 

Implications


 

School counselors will need to reflect on their pandemic-driven college counseling adaptations to determine how to strengthen their programs for future and current students.
 

College admissions offices will need to provide more resources for counselors and students to ensure that they understand any lasting implications of COVID-19 policy changes.
 

Higher education professionals also need to think critically about their plans to support students once they arrive on campus.

Principal Investigator

Dr. Mandy Savitz-Romer
Professor, Harvard Graduate School of Education;
Ph.D. in Higher Education, Boston College

Documents