Fulton Hall 430B
Telephone: 617-552-0471
Email: robert.fichman.1@bc.edu
Rob Fichman’s main research interests concern digital innovation, including the factors affecting the diffusion and assimilation of new IT, and the transformative effects that digital innovations have on individuals, organizations, markets, and society. He has published broadly on these topics in Communications of the ACM, California Management Review, Decision Sciences Journal, IEEE Computer, Harvard Business Review, Information Systems Research, Journal of the Association of Information Systems, Management Science, MIS Quarterly, Sloan Management Review and other scholarly journals. His more recent work examines emerging digital platforms and technologies that facilitate labor matching (e.g., job boards, professional SNS, online labor markets, internal talent marketplaces) and the implications of these technologies for hiring and staff deployment.
Professor Fichman currently serves on the editorial board of the Journal of Management Information Systems. He has also served as Senior Editor at Information Systems Research and Journal of the Association of Information Systems, and Associate Editor at Management Science and MISQ.
“Ubiquitous IT and Digital Vulnerabilities.” (With Sam Ransbotham, Ram Gopal and Alok Gupta.) Information Systems Research, 27 (4), 834-847. December, 2016.
“How Posture-Profile Misalignment in IS Innovation Diminishes Returns: Conceptual Development and Empirical Demonstration.” (With Nigel P. Melville.) Journal of Management Information Systems, 31 (1), 201-239. December, 2014. AIS Best Information Systems Publication Award Winner, 2015.
“Digital Innovation as a Fundamental and Powerful Concept in the Information Systems Curriculum.” (With Briain Dos Santos and Zhiqiang Zheng.) MIS Quarterly, 38 (2), 329-353. June, 2014.
“The Role of Information Systems in Healthcare: Current Research and Future Trends.” (With Rajiv Kohli and Ranjani Krishnan.) Information Systems Research, 22 (3), 419-428. September, 2011.
“Community Relations 2.0.” (With Gearld C. Kane, John Gallaugher and John Glaser.) Harvard Business Review. November 2009.
“The Shoemaker’s Children: Using Wikis for Information Systems Teaching, Research, and Publication.” (With Gerald C. Kane.) MIS Quarterly, 33 (1), 1-17. March, 2009.
“IS Project Continuation in Escalation Situations: A Real Options Model.” (With Amrit Tiwana and Marl Keil.) Decision Sciences Journal, 37 (3), 357-391. September, 2006. Best Paper Award, 2006.
“Beyond Valuation: ‘Options Thinking’ in IT Project Management.” (With Mark Keil and Amrit Tiwana.) California Management Review, 42 (7), 74-96, September, 2006.
“Going Beyond the Dominant Paradigm for IT Innovation Diffusion Research: Emerging Concepts and Methods.” Journal of the Association for Information Systems, 5 (8), 314-355. August, 2004.
“Real Options and IT Platform Adoption: Implications for Theory and Practice.” Information Systems Research, 15 (2), 132-154. June, 2004.
“The Role of Aggregation in the Measurement of IT-Related Organizational Innovation.” MIS Quarterly, 25 (4), 401-429. December, 2001.
“The Illusory Diffusion of Innovation: An Examination of Assimilation Gaps.” (With Chris F. Kemerer.) Information Systems Research, 10 (3), 255-275. September, 1999.
“An Incremental Process for Software Implementation.” (With Scott Moses.) Sloan Management Review, 40 (2), 39-52. January, 1999.
“The Assimilation of Software Process Innovations: An Organizational Learning Perspective.” (With Chris F. Kemerer.) Management Science, 43 (10), 1345-1363. October,1997.
“Adoption of Software Engineering Process Innovations: The Case of Object-Orientation.” (With Chris F. Kemerer.) Sloan Management Review, 7-22. January, 1993.
Prior to getting his Ph.D., Dr. Fichman worked for several years as an IS applications development manager for a leading telecommunications company, and as an IT industry consultant.