Monthly Benefits Billing


 

The Boston College Benefits Office will be outsourcing the monthly billing and payment processing starting in June. The May 2022 bill that you received in April is the last bill / statement that you will receive directly from the B.C. Benefits Office.

“Voya Financial” (Voya) is the firm that will be administering the billing and payment process going forward. We decided to outsource this administrative function for a variety of reasons, and we believe that after the initial transition you will appreciate the services of Voya Financial.

Retirees will continue to receive monthly billing notices from Voya for their Retiree Medical premiums.

Employees on leaves-of-absences will also receive monthly billing notices for the plans they're paying for.

People paying COBRA premiums for medical, dental, and/or vision coverage will receive periodic statements with a series of six coupons. (A coupon should be returned with each payment that's made by check.)

Benefit premium payments should no longer be sent to Boston College.

You’ll set up your own personal username and password to access your account
You’ll be able to pay on-line by debiting your checking or savings account
You’ll now have the ability to set up recurring monthly automatic payments
You’ll be able to review both your monthly charges and payment history on-line

Payment Methods

The most efficient method of payment will be to elect automatic withdrawal from your checking or savings account, since recurring payments will be enabled through the Voya system.

Payments may also be made using credit cards.

Where to send payments? 

Payments by check should now be sent to:

Voya Financial
PO Box 929
Manchester, NH  03105    
Checks should be made payable to Voya Financial

The first bills from Voya, for June payments, will be received the week of June 6.

NOTE: If you currently have monthly premiums sent to Boston College automatically by your bank, you need to take action now to request that payments be sent instead to Voya Financial.

Additional information and instructions will be provided by Voya the week of June 6.

Sincerely,
Boston College Benefits Office
 

Voya Financial