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The Robsham Box Office works collaboratively with campus partners, student organizations, and other members of the Boston College community to manage the ticketing for all non-athletic events on campus. Students, faculty, staff, and the general public may purchase tickets online or in-person at the Box Office via credit card. For ticketing inquiries, email us at rtactickets@bc.edu or call us at 617-552-4002.
Looking to purchase tickets to a BC Athletics event?
Box Office Details
RTAC Box Office Details
Ticketing Essentials:
Boston College Students, Faculty, & Staff: Must log into Robsham Ticketing using BC Single Sign-On (SSO). This verifies your status as a student, faculty, or staff member, granting you access to exclusive events and discounted tickets. For a step-by-step guide on how to log in using your BC credentials, please take a look at our Single Sign-On Guide.
Note: If you create an account with a username and password, you will only have access to general public events & pricing
Hours and Location
- Lobby of the Robsham Theater Arts Center
- Monday - Friday: 10:00am - 4:00pm
- Event Days: The Box Office opens 1 hour before ticketed events in the Robsham Main Stage and Bonn Studio Theater, and closes 30 minutes after the event begins.
- Summer hours: Hours vary during the summer season. For inquiries or immediate assistance, please email rtactickets@bc.edu.
The Box Office reserves the right to change/update Box Office hours as needed.
Sales policies
- Prices shown at checkout include all applicable processing fees.
- All sales are final (no refunds or exchanges).
- The Box Office does not accept cash or checks.
- Read our complete Ticketing & Box Office Policies Document (PDF) for detailed ticketing information.
Rent
Frequently Asked Questions
No, the waiting room randomizes the queue at the time tickets become available. We recommend being on our page 5-10 minutes before the on-sale time to ensure you have an equal opportunity at getting a ticket when the queue opens. Users logging on after the on sale time are put in the back of the line in order of arrival to the waiting room.
Due to venue capacities, there is no way to guarantee a ticket to every person for some of BC's most popular events. For Senior Week Events: To give yourself the best chance at getting a ticket, make sure you have tested your Senior Account, ensure you are logging into Robsham Ticketing using BC's Single Sign-On (SSO), and try to access the ticketing site as soon as tickets go live.
The waiting room is in place to help funnel high volumes of patron traffic through to the ticketing page successfully. Depending on the level of traffic and where you get placed in the queue, the waiting room can take anywhere from 30 seconds - 30+ minutes. The waiting room is an entirely automated process based on these factors. We are not able to adjust wait times.
So sorry about that. Our waiting room is not on a first come, first serve basis. The time you access the page does not increase your chances of getting to the purchase page sooner.
There are no wait lists maintained for Sold Out events. In the event the promoter secures additional tickets, you will be notified ahead of an additional release to try again.
When this occurs, our #1 troubleshooting tip is to access Robsham Ticketing on an incognito window or private browser. If that doesn't work, please email us at rtactickets@bc.edu and we will do our best to assist in troubleshooting the issue.
Please search your inbox and spam for an email from "RTAC Tickets". If nothing turns up there, please reach out to rtactickets@bc.edu or call 617-552-4002 so that we can help identify the issue!
When this occurs, our #1 troubleshooting tip is to access Robsham Ticketing on an incognito window or private browser. If that doesn't work, please email us at rtac.tickets@bc.edu and we will do our best to assist in troubleshooting the issue.
Please ensure your billing zip code matches the zip code on the credit card account you're purchasing with. We see this most frequently when there is a mismatch between the address/zip code entered in the checkout window and the zip code associated with the card account.
The Chestnut Hill Zip Code of 02467 will not be correct in most cases, unless you've updated your credit card account to your BC address.
If you'd like to continue shopping for other tickets following the checkout process, make sure you hit the "Continue Shopping" Button down at the bottom of the page. Otherwise, you are signed out of your account as a security standard.
Please ensure you have signed in to Robsham Ticketing using BC's Single Sign-On Option (SSO). You should not be logging in using an email and password!
For a step-by-step guide for how to log in using your BC credtionals, view our Single Sign-On Guide.
If you are still experiencing difficulties, please contact rtactickets@bc.edu - they will verify your status as a Senior.
Please ensure you have signed in to Robsham Ticketing using BC's Single Sign-On (SSO) outlined in the steps above. This verifies your status as a student, faculty, or staff member, granting you access to exclusive events and discounted tickets.
If you are still experiencing difficulties, please contact rtactickets@bc.edu.
Please ensure you have signed in to Robsham Ticketing using BC's Single Sign-On Option. You should not be logging in using an email and password!
For a step-by-step guide for how to log in using your BC credtionals, view our Single Sign-On Guide.
Please Note: Not all events have discounted tickets for faculty and staff, this is at the discretion of the sponsoring organization, in which case only General Public tickets will be available. If an event has advertised tickets for Faculty / Staff reach out to rtactickets@bc.edu or 617-552-4002 for further assistance.
Undergraduate and Graduate Students are able to acquire 1 ticket to the New England Aquarium per semester (while supplies last)! You can order a voucher code online at Robsham Ticketing. Vouchers take between 1-2 business days to process and send out.
Alternatively, you may come to the Robsham Box Office during standard operating hours and pick up a ticket with your Eagle ID. The Box Office is located in the lobby of the Theater Arts Center.
Faculty: Please contact the Robsham Box Office at rtactickets@bc.edu if you're interested in a ticket or tickets for a course-related visit.
Undergraduate and Graduate Students are able to acquire 1 ticket to the Museum of Science per semester (while supplies last)! You can order a voucher code online at Robsham Ticketing. Vouchers take around 1-2 business days to process and send out.
Alternatively, you may come to the Robsham Box Office during standard operating hours and pick up a ticket with your Eagle ID. The Box Office is located in the lobby of the Theater Arts Center.
Faculty: Please contact the Robsham Box Office at rtactickets@bc.edu if you're interested in a ticket or tickets for a course-related visit.
Undergraduate and Graduate students are able to acquire a promo code for a free ticket to the Isabella Stewart Gardner Museum. Please contact the Robsham Box office via email or phone at rtactickets@bc.edu or 617-552-4002.
Faculty: Faculty are invited to bring classes to the museum. Please contact Kelly Teer at kteer@isgm.org or call 617-264-6049. Other opportunities include discounted gallery tours, free tickets to selected programs & lectures, and $10 off individual and friend level memberships.
A full list of area museums with discounts or benefits for Boston College students can be found on the Office of Student Involvement's Museum Memberships page.
Red Sox Tickets are distributed via the MLB Ballpark App by the event sponsor, and will become available shortly before the event date! There is no ticket from Robsham associated with this event, only your order receipt.
In order to download your ticket, you must create an MLB.com account with the same email you purchased your ticket with (check your Order Confirmation from Robsham Ticketing to verify). Then download the Ballpark App to your mobile device. Instructions on how to download the app and create an account can be found here. The event sponsor will send you your ticket via the app before the event.
If you are having trouble or have futher questions on this process, please contact the event organizers listed in your Order Confirmation as they manage the delivery of MLB Tickets via the Ballpark App. If you are not sure who to contact, please reach out to us at rtactickets@bc.edu or 617-552-4002 and we are happy to connect you to the right folks.
Please search your email for "RTAC Tickets" - this should pull up your most recent purchases from the Box Office.
Alternatively, you can log into Robsham Ticketing using Boston College's Single Sign-On (SSO). Head to "My Account" once signed in by clicking your profile icon in the upper righthand corner. You will find a full list of your past tickets and order history.
Any purchases from Robsham Ticketing will show up in your Bank Statements as being from "Boston College E-Market". Purchases made in-person at the Box Office will show up as being from "TRUSTEES OF BOSTON COLLEGE".
You can log into our Robsham Ticketing using Boston College's Single Sign-On (SSO). Head to "My Account" once signed in by clicking your profile icon in the upper righthand corner. You will find a full list of your past tickets and order history here.
All Robsham venues have ADA seating options, along with companion seats. We request that you please let us know of any specific requests in advance at rtactickets@bc.edu or by calling us at 617-552-4002 so we can be sure your needs are met.
For events hosted outside of Robsham venues, please reach out to the event organizers or the hosting organization. You can reach out to rtactickets@bc.edu if you are unsure who to reach out to.
The Robsham Theater Arts Center is equipped with hearing assistance devices. Please notify a venue staff member on-site if you have need of one.
For events hosted outside of Robsham venues, please reach out to the event organizers or the hosting organization. You can reach out to rtactickets@bc.edu if you are unsure who to reach out to.
Children under 2 enter for free, but must have a complimentary ticket reserved in advance through the Robsham Box Office. Please reach out to rtactickets@bc.edu to reserve a ticket for your child. Without a ticket, a child will not be granted entry - so please ensure you book in advance, especially for popular events.
All sales are final - please contact rtactickets@bc.edu with any questions.
Exchanges depend on availability and event policy. Please contact rtactickets@bc.edu if you would like to exchange your ticket or swap for a different date/time in a multi-day event.
Please contact rtactickets@bc.edu if you would like to transfer your ticket to a friend. Ability to transfer depends on the event.
All transfers must be verified and completed by Robsham Ticketing. If a ticket is given to another person without authorization, they may be denied entry at the event.
Upcoming Events
This is a snapshot of some of the high-profile events coming through our spaces and ticketing platform.
For a full list of events, please visit Robsham Ticketing.
Upcoming Events
