Faculty Programming (Conferences, Workshops and Product Orientations)
Instructional Design and eTeaching Services develop and provide ongoing programming for faculty members and graduate students around teaching with technology. Programming evolves with campus needs, but includes conferences, ongoing workshops and new product orientations. Workshops are flexible to include 'just-in-time' sessions, and discipline, subject or project specific workshops. Our staff members also work with groups or classes of students around particular projects, helping them understand the pedagogical uses of technology instructors incorporate into their classes.

Instructional Design for Faculty and Teaching Fellows
Instructional Designers assist and support faculty with developing pedagogically sound strategies and materials to employ evolving information technologies in the delivery of educational programs of the university. They conceptualize and create engaging learning interactions; produce and test rapid design prototypes; and evaluate instructional material effectiveness.

Project Management
As a main service for the group, project management carves out the scope of incoming projects, identifies necessary resources for them, brings together project teams and then keeps them on task. Project managers also help build budgets for projects, incorporating new and in-kind expenses. Instructional Designers act as the primary project managers.

Consultation
Instructional Design and eTeaching Services staff work with faculty or graduate students who have questions around instruction, research, or electronic publishing. We help them to understand their needs and point them in the right direction.

Web Design and Development
Many projects, regardless of their orientation (instruction, research, publication) need web design and development to move them beyond systems like WebCT. Web design staff/consultants help to make these projects a reality, working with the expertise of other team members.

Course Management Support
The course management staff provide support for faculty and graduate students using courseware on campus.

Troubleshooting and Technical Support
Faculty members and graduate students can come to the IML with their own work to use high-end equipment that does not exist in their offices/departments. On-site staff members offer technical assistance and training on equipment, troubleshooting when necessary. This service is also provided as part of the consultation process, and for institutional courseware.

Classroom Management
IML staff oversee 6 technology classrooms and 1 videoconferencing room, maintaining and upgrading the hardware and software in those rooms as needed by the faculty who teach in them. Videoconferencing for teaching purposes is supported by the staff.

Technology Experimentation
Faculty members and graduate students often have exciting ideas about how to integrate technology into their research, teaching and writing. IML staff aim to support these efforts by researching and offering access to new hardware and software.

Copyright/Fair Use Advisement
With the development of digital projects, many faculty members and graduate students want and need advice on copyright law and fair use guidelines. Instructional Designers and Courseware Administrators have a good grasp of these guidelines, and know the Library personnel to turn to with questions.

Outreach and Marketing to Academic Departments
In order to spread the word about Instructional Design and eTeaching Services' work, staff members provide outreach to academic departments, pushing the services out to where they are needed. They also offer vehicles by which information is disseminated to faculty members and graduate students: brochures, listservs, and a well coordinated, easily navigable website.

Referrals
Instructional Design and eTeaching Services staff members know campus services and help faculty members and graduate students find the assistance they need at BC.

Grant/Funding Advisement
A result of many conversations around projects is the need for funds, and so Instructional Design and eTeaching Services staff advise those faculty on how to incorporate the proper technological pieces into grant applications/proposals.