Boston College takes great care to ensure the security of its network and personal computers. Security credentials are a key component of this endeavor to safeguard your personal information and university data from unauthorized use. Your security credentials are your key to many electronic services at Boston College including Agora Portal, the service-based intranet for the BC community, Network Activation (configuring your computer on the BC network), email, and voicemail. Prior to accessing restricted services at Boston College, you will be required to confirm your identity by entering one or more of your security credentials.
Student security credentials include:
Username
Every Boston College student is assigned a unique username. Your username is always in lowercase and is usually some variation of your last name. If you do not know your username contact the BC Help Center at 617-552-HELP (4357). Most electronic services and resources restricted to the BC community require authentication by entering your username and password (see below).
Password
A temporary password will be assigned to you and you will be required to change it the first time you log into Agora Portal at Agora Portal. In combination with your username, your password enables you to access many BC applications and systems including email, and Agora Portal.
You can change your password in Agora Portal by selecting Change your Credentials from the Agora Portal My Services menu. It is recommended that you change your password twice a year as a safeguard. You are the only person who knows your password. Do not leave your password written on a piece of paper or share it with another user. Set the answers to the 3 Challenge Questions to verify your identity in the event you forget your password or PIN. Your answers to questions, such as your favorite color or favorite food, will allow BC Information Technology Services staff to confirm your identity and reset your PIN or password.
If you are new to Boston College and do not know your password or if you forget your password, please request assistance at the BC Help Center in O'Neill 250.
Personal Identification Number (PIN)
Your Personal Identification Number (PIN) provides access to the voicemail system allowing you to listen to incoming messages or record and manage outgoing messages, U-Dial for course registration, and the Eagle One kiosks. Every Boston College student is assigned a PIN. You may change your PIN at any time by selecting Change your Credentials in Agora Portal.