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More Tech Support Forms at bc.edu/techforms

 

Support Hours

Mon - Fri 8:30am - 6pm

Walk-In Help Desk

The Walk-In Help Desk provides assistance to users needing technology help with their computer's software, networking, virus removal, computer rebuild/reimage, and other such issues.

O'Neill 3rd floor
617-552-8916
Walk-In Help Desk Hours
  • Regular Hours: Monday-Friday  9am-5pm
    (including password resets & DUO changes)

  • Extended Weekday Hours: 5pm - 9pm
    (for printing support & limited general technology questions)

Technology Consultants

TCs are assigned to buildings or groups of departments, allowing them to develop relationships with faculty & staff in their area, while reporting to a central management team.

    

Hardware Repair

Computer repair is available for both BC-owned and personally-owned computers.

  • O'Neill 318
  • 617-552-1325
  • hardware.repair@bc.edu
  • Monday – Friday: 9 a.m. – 5 p.m.

    

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